NPATI United Kingdom support

How can we help?

Get help with your NPATI account, listings, media, payments and connected services for the United Kingdom marketplace.

Requests are reviewed Monday to Friday, 09:00–18:00 (Europe/Kyiv time).

Support topics

Choose the area closest to your issue. Prices and plan limits for this market are shown in GBP.

Sign-in, Google login, profile settings, addresses and account access.

Creating or editing listings, review status, publishing, categories and listing limits.

Uploading, processing, thumbnails, supported media and failed conversions.

Social posts, connected channels, UTM tags, publishing and scheduled posts.

Connecting NPATI to ChatGPT, permissions, media tools and reconnecting an account.

Plan limits, charges, wallet activity, invoices and payment questions.

Suspicious activity, privacy rights, reports and account security.

ChatGPT connects to NPATI only after you sign in and approve the requested permissions. You remain in control of the connection.

If the approval page does not appear, return to ChatGPT and start the connection again.
Review every requested permission before selecting Allow.
You can revoke the connection later from your NPATI account settings.
For upload or publishing errors, include the listing or scheduled-post ID and the exact error message.

Send one email with the information below so the team can investigate without unnecessary follow-up.

Never send your password, verification code, access token or full payment-card details.

If you believe your account or personal data is at risk, email us promptly and use “Security” or “Privacy” in the subject line.

These documents apply to the United Kingdom version of NPATI. Use the privacy request page for access, correction, export or deletion requests.